Starting an immigration agency
A new immigration or relocation agency needs software for five jobs: work-permit case management that knows the Swedish Migration Agency's steps and deadlines, secure document collection, a portal where client companies and candidates see their part, a CRM for winning employers, and email, files and e-signature for running the business. Settio covers the first three in one tool built for Sweden and the rest of Europe, plus relocation (housing, registration, schools) and quotes and invoices per case; keep a CRM and your office suite for the rest. Settio is software only: it never sells immigration or relocation services, so it never competes with your agency for clients. No monthly fee to start, and your first real case is free.
The stack, job by job
Start small: one tool for the cases, your office suite for the rest.
The common workaround: A spreadsheet or a general database tracker with a status column, rebuilt for every client and country.
What to use: Settio: a step-by-step plan per candidate from the permit's rules, with owners and deadlines counted back from the start date.
The common workaround: Passports and contracts by email, saved to shared folders and checked by eye.
What to use: Settio: the candidate uploads from their phone; documents are read, linked to the right step and compared before filing. No passports in email.
The common workaround: Weekly status emails to each client's HR and each candidate.
What to use: Settio: free logins for your clients' HR teams and a portal for every candidate in their own language, from day one.
The common workaround: A separate price sheet, invoices typed by hand, expiry dates in a calendar.
What to use: Settio: your price list per client, milestone invoices exported to your Swedish accounting system, expiry and salary monitoring you can resell.
The common workaround: Housing, registration and schools handled in separate email threads.
What to use: Settio: the move in the same plan as the permit: home search and viewings, population registration and the personal number, ID, bank, schools and family members.
The common workaround: Leads in an inbox.
What to use: Keep a CRM of your choice for prospects and deals; Settio starts when a client signs.
The common workaround: Personal accounts and loose files.
What to use: Keep a business office suite with multi-factor sign-in, and an e-signature service for your client agreements.
The Swedish process
The employer's application, in the order the Swedish Migration Agency handles it.
The employer advertises the position in Sweden and the EU for at least ten days before making the offer.
Terms at least at the collective agreement or industry level, with a monthly salary of at least 34,470 SEK (the level since 16 June 2026), and insurance in place from the start.
The relevant trade union is given the chance to comment on the employment terms.
The employer starts the application in the Migration Agency's employer e-service; the employee completes their part and pays the fee.
The employee may start work once the permit is granted; then registration, ID and the first weeks in Sweden.
Salary and terms must stay at the level of the permit, and the extension is applied for before the permit expires.
GDPR from day one
Passports, contracts and salaries are personal data. Set these up before your first client.
Each client company sees only its own people; each consultant sees what their role needs.
Collect documents through a portal, not attachments, and keep one copy in one place.
Agree each party's role with your clients and sign data processing agreements with every provider you use.
Decide how long you keep a case after it ends, and delete on schedule.
Prefer providers that store data in the EU, and turn on multi-factor sign-in everywhere.
Your case tracking supports the official application; the authority's e-service stays the record of what was filed.
Which plan fits
Client portal from day one: every plan includes unlimited client workspaces with free logins for your clients' HR teams, and every employee gets their own portal in their language. Consulting agency or digital platform: both. Consultants run the cases; clients and candidates log in to see their part. Unlimited consultants on every plan, so the price follows your cases, not your headcount.
Pay as you go. No monthly fee. Pay per case when you open it; your first real case is free.
Starter. 5 cases and 50 monitored permit holders included, for one to five consultants.
Team. 15 cases and 150 monitored holders included, priority support, optional onboarding.
Scale. Lower price per case, several offices, framework agreements, onboarding included.
Company. First hire free, then a monthly plan for the people on a permit.
Monitor. Expiry and renewal tracking for people already on a permit, salary checks in Sweden.
Countries
Live and used by customers: work permits, EU Blue Card, ICT permits, family members, arrival, the first weeks and salary monitoring against the Migration Agency's dated levels.
Full country plans for Germany, France, the Netherlands, Denmark, Portugal, Spain, Belgium, Norway and the United Arab Emirates; starter plans for the rest of the EU, the EEA, Switzerland and the Gulf.
Working with a country that isn't listed? Tell us: we're happy to help and to coordinate it with you.
Who it is for
FAQ
Case management that follows the Swedish Migration Agency's steps, secure document collection, a portal for client companies and candidates, a CRM for sales, and an office suite with e-signature. Settio covers case management, documents, portals, quotes and invoices in one tool; keep a CRM and an office suite for the rest.
For your first few cases, yes, but a spreadsheet does not know the permit's steps, does not move deadlines when a start date moves, cannot collect documents safely and gives clients no view. Most agencies outgrow it around their tenth active case, and passports end up in email.
Yes. Sweden is Settio's live country: work permits, EU Blue Card, ICT permits, family members, arrival and salary monitoring against the Migration Agency's dated levels, used by customers today.
Yes, from day one and on every plan. Your clients' HR teams get free logins to see their people, and every candidate gets a portal in their own language to upload documents and see what is next.
Pay as you go has no monthly fee: 790 SEK per case you open, and your first real case is free. Practice cases are free and the 30-day trial needs no card. Settio costs about 5 to 10% of what an agency charges per case.
Through a portal, not email: the candidate uploads once, the file is stored with access limited to the people on the case, and it is deleted on your retention schedule. Sign a data processing agreement with every provider.
No. Settio is software only. It never sells immigration or relocation services to employers or employees, so your clients stay yours, and every feature is available to independent agencies on every plan.
Yes. The permit and the move are one plan: home search and viewings, population registration and the personal number, ID card, bank, schools, family members and the first weeks in Sweden, next to the work permit steps.
No. Settio supports your work with plans, checks and reminders; your agency gives the advice and the authority decides every application.
Keep reading
Informational only. This guide is not legal advice. Always verify requirements with official government sources before acting. Facts checked 11 October 2026. About this information